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Terms & Conditions

General Terms

  • All services provided by Epix.shot.it are subject to these terms and conditions.
  • By using our services, you agree to comply with all our company regulations.
  • Photography and videography projects are scheduled based on availability.

Payment and Pricing

  • Clients are required to pay 50% of the total cost upfront upon confirmation of services.
  • The remaining balance is due upon delivery of the final project.
  • Cancellation, rescheduling, and refunds are acceptable 2 days prior to the shoot.
  • For clients outside Nairobi, transport and accommodation will be at the client's expense.

Delivery and Turnaround

  • Photos and videos will be delivered within 48 hours of the shoot completion.
  • Final files will be provided in high-resolution digital formats.
  • Epix.shot.it cannot guarantee delivery on weekends and holidays. Applicable for only official business days.
  • One free revision for corrections in preference of the client needs.
  • For additional revisions, extra costs will be discussed further.

Usage Rights

  • Clients receive non-exclusive rights to use the images and videos for promotional purposes for their business.
  • Epix.shot.it retains the right to use all materials for portfolio and marketing purposes unless agreed otherwise.
  • Third-party editing and redistribution without prior consent is prohibited.

Limitation of Liability

  • Epix.shot.it is not liable for delays caused by circumstances beyond our control.
  • Clients are responsible for ensuring safe and accessible shooting locations.